Wheelchairs, wheeled walkers and mobility scooters weighing up to 500kg are permitted in the museum. Alinkers are not permitted in the exhibition spaces due to safety considerations.
Loan wheelchairs, wheeled walkers, and seats
It is also possible to borrow mobility aids. The museum has six wheelchairs, twenty folding chairs, two wheeled walkers, and two walking canes available. Please, reserve in advance by emailing your request to info@vangoghmuseum.nl.
Tickets and visiting with a companion
Planning a museum visit? Book tickets online so you don't miss out. Visitors who are unable to navigate their way through the museum independently are permitted to bring a companion with them for free. The companion’s ticket includes a free audio tour. You can book the free companion’s ticket online.
Parking space
A disabled parking space is located on Paulus Potterstraat (number 7, in front of the museum), in addition to a dedicated drop-off/pick-up space for disabled visitors.
Museum entrance
Visitors using wheelchairs can use the main entrance on Museumplein.
Toilets and lifts
Adapted toilets are located on the ground floor of the museum. All lifts and facilities are featured on a floor plan that is available from the Information Desks at the museum.
Please note
From 3 February to 18 March 2025, maintenance work will be carried out on the lifts in the Rietveld Building. This area houses the Permanent Collection. Maintenance will take place alternately on the two lifts, ensuring that one will always be in operation. However, queues may form at the lift. Our service employee will happy to assist.
Measurements lifts PDF, 146.4 kB
Contact
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you cannot find the information you require or would like to ask a question, please contact us by sending an email to info@vangoghmuseum.nl or calling +31 (0)20 570 5200.