Floor plan with facilities
We have published a floor plan featuring information about our facilities. Pick up a copy from one of the Information Desks or download it here (PDF, c. 0.26 MB).
Accessibility Map PDF, 267.9 kB
Tickets and visiting with an interpreter
Planning a visit to the museum? Book your tickets in advance, so you don't miss out. Deaf visitors and the hard of hearing are permitted to bring a sign language or speech-to-text interpreter with them as a companion for free. The companion’s ticket includes a free audio tour. You can book the free companion’s ticket online.
The museum welcomes guide dogs fitted with a suitable harness. There is no need to register guide dogs prior to your visit. Dogs can be walked on Museumplein, which is located next to the museum.
An edition of the audio guide with sign language is not yet available. Highlights from the audio tour are available at the information desk as a text document in Dutch, English, French, German, Italian, Spanish, and Portuguese.
The Van Gogh Museum offers guided tours in (international) sign language. Reserve a private guided tour for a group of up to 12 visitors at your chosen time. A sign language guided tour costs € 100, excluding the price of admission to the museum.
Please contact Emine Turan to reserve a tour in sign language. You can reach her via: accessibility@vangoghmuseum.nl.
If you see another museum activity with which you would like to participate accompanied by a sign language interpreter, contact us well in advance with your request by sending an email to accessibility@vangoghmuseum.nl.
Contact
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you cannot find the information you require or would like to ask a question, please contact us by sending an email to accessibility@vangoghmuseum.nl or calling +31 (0)20 570 5200.
Contact
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you cannot find the information you require or would like to ask a question, please contact us by sending an email to info@vangoghmuseum.nl or calling +31 (0)20 570 5200.