The Van Gogh Museum offers excellent accessibility for visitors using a wheelchair or walking aid. Disabled visitors are offered priority entrance to minimise queueing time and can use the lift located at the entrance to the museum.
A disabled parking space is located in front of the museum at the Paulus Potterstraat, in addition to a dedicated drop-off/pick-up space for disabled visitors.
Visiting with a companion?
Are you unable to independently navigate through the museum? If you are visiting the museum with a companion, he/she will not be required to pay the entrance fee. The companion’s ticket includes a multimedia guide. Unfortunately, the companion's ticket is not available online. Please contact one of the hosts outside the museum once you’ve arrived. The host can help you further.
Disabled toilets are located on the ground floor of the museum. The museum lifts are suitable for wheelchairs weighing up to a maximum of 500kg. Several loan wheelchairs are available at the cloakroom, please reserve in advance by emailing your request to firstname.lastname@example.org. The museum also has foldable seats for visitors who are unable to stand for lengthy periods
The museum welcomes guide dogs fitted with a suitable harness.
Informative texts in large font
For visually impaired visitors, the museum has collated the informative texts accompanying the exhibits into a booklet printed using a large font. The booklet is available for loan from the information desk.
Loop system in the auditorium
A loop system has been installed in the museum auditorium, where visitors can watch a film charting the life of Vincent van Gogh.
Sign language guided tours
The Van Gogh Museum offers guided tours in (international) sign language. Reserve a private guided tour for a group of up to 12 visitors at your chosen time. A sign language guided tour costs €70, excluding the price of admission to the museum (€17 per visitor).
To reserve a guided tour in sign language, please send an email to Mirjam Eikelenboom.
For more information please contact museum staff at email@example.com or call +31 (0)20 5705 200.